Mira Healthcare

My experience with MIRA clinic for Piles treatment

I had suffered from Piles for many years.. It would often subside by home remedies but would come again. Since I suffered from anxiety and panic attacks I always avoided hospitals and the doctors.. Finally I thought enough is enough.. It's time to get a permanent fix..

First visit

My first first appointment was on 26th February.. Getting an appointment was easy and the timing suited me. The reception staff was very friendly and after taking by details asked me to wait.. The clinic somehow had a very calming effect unlike the usual hospital or a doctors office.. The videos on the TV were showing very relevant information about piles and other such ailments which were treated in MIRA Clinic.. The testimonies of other patients gives you confidence that you are not the only one suffering from Piles🤣...

Very soon I was called to meet up with the assistant doctor, Dr Durga... She took my height, weight etc... I was a bit tensed at this time and my blood pressure was showing 150/90...Dr Durga realized I was tensed and was very understanding... She told me to calm down as there was nothing to worry.. After a few minutes when we checked the pressure again it was down to my usual 110/70....Dr Durga has an amazing ability to calm you down and make you feel comfortable... I explained to her about my problem and the details of it... She told it was very a common problem now especially among the IT crowd like me... More and more younger folks were getting it.. After taking all the details she told me to wait and Dr Vani Vijay will see me...

In less than 5 minutes I was called to Dr Vani's office... I explained to her a about all my issues.. I was asked to lie down on the bed for a physical examination... The male staff helped me to get in position... After the physical examination Dr Vani explained that i need to the surgery to remove the Hemorrhoids as a permanent solution... She told there was this new technology that is being used called Rafaello surgery with Radiofrequency for Piles which had a much higher success rate than Laser surgery... Also the probability of Reoccurrence is extremely low... She said I need to a blood test and scan before the surgery and her team will arrange for all that... She was extremely professional type who already knew all the questions I wanted to ask😄

Blood test

The list of medical test was shared by the clinic staff and said I could do the test in any lab... As they were common blood test for Diabetes, liver function, kidney function , HIV, etc and an ECG, I did it in a lab near my house... They send all the reports the next day and i forwarded them to MIRA clinic... Fortunately all the results were normal... One less thing to worry👍

The Scan

The appointment for Scan was given at 10:30 on a monday and i reached by 10:15 at the clinic. On the day before we need to take a light dinner and a laxative...Clear instructions are given by the clinic.. The technician came by 10:45...Dr Durga called and explained to me what this was all about... There is a separate room where the scan is done... Dr Durga asked me to lie down get in position so that the scope can be inserted. The procedure took less than 20 minutes and the scan report was also given immediately... Dr Durga told me that everything was good with the colon and i can proceed for the surgery... The office staff told me to come to Appolo spectra at 6:00am..Also gave the number of Dr Sathya, the anesthesist... I need contact him the day before the surgery.

The day before

All instructions are clearly given by the clinic as to what we need to eat and when to take the laxative.

I called Dr Satya about 7pm and he was extremely jolly.. He told me there was nothing to worry as all my reports were normal... I told him that i have anxiety issues and was planning to take a inderal 10mg to calm myself.... He laughed and said it was absolutely not required... You just come over and we will take care.. Just talking to him really helped... I did get a good sleep that night..

Surgery day

We left home by 5:30am and reached Apollo specta in less than 15mts as there was no traffic in the morning... Finished the registration at the counter and was asked to go to 2nd floor recovery room. We were met by a nurse who asked us to give all the medical reports.. I was asked to change the dress to a blue colored hospital gown.. The place is a hall with many beds separated by curtains.. There were couple of rooms also... I was assigned one bed there... Nothing much happens from 6am to 8am but I think the surgery is done on first come first basis so coming early helps..I had taken a book with me so didnt realise how fast time went..The duty doctor asked about the medical history and asked if I had any discomforts... They checked the pressure and other vitals... They give some drips to get you ready for the surgery.. An IV line is connected so that the medicines can be given..There is a bathroom also down the hall. A male nurse came to shave the surgery area... Also they gave enema to clear your bowels... Since I had already taken laxative the night before and no food or drink in the morning, there was nothing more to clear... The Duty doctor told me the surgery will be at 10:.30...I was very relaxed...

At about 10:20, the nurse told that I was to be shifted to the operation theatre which is on the third floor..I gave my spectacles, the book etc to my wife who was waiting outside... A Staff brought a wheelchair and asked me to get on it... I was taken to the third floor and waited outside the theater... You can see the outside city from the window... The staff was commenting about some new construction that was coming up next door wondering what that building was going to be... Then they let you inside to a hallway where you are asked to get on to a bed... I could see there were two operation rooms marked 1 and 2. There was already one patient on a similar bed whom I guess had finished his surgery and recovering... I could see the staff cleaning and getting the place ready for the next patient... They seemed to be working in a hurried but very orderly manner. There was a large old fashioned wall clock.

Dr Durga came to me and asked how I was feeling... It was a good relief to see Dr Durga there and her calming way of letting me know there was nothing to be worried.. We spoke to a while... She told me where she studied and worked before.

Dr Sathya came came and introduced himself and he was extremely jovial... We soon found out we had some common friends from the running community... Our discussions were so casual that I completely forgot I was right outside the operation theatre waiting for a surgery... After a while operation room 2 was ready and I was wheeled in.. They asked me to move to the bed there... There was a large board where all your details like age and medical details are written.

Dr Sathya walked in after glancing at the board, remarked that we were both the same age... This reminded me an old joke I read which I shared with him🤣... The atmosphere in the room was more of a party than an operation theatre.. Dr Vani also came in and I greeted her...

Dr Sathya asked me to sit straight and said he was giving a small injection in the spine... I didn't feel anything more than an usual prick of the needle... Then he asked me to lie down... An injection was given given through the IV line.. I asked what it was and he responded that it was for me to sleep.. That was the last thing I remembered before the Surgery..

When I woke up I was back in the hallway and first thing I noticed was that big clock... The time was about 11:30 so the whole surgery must have got over in less than 30 minutes.. Dr Durga came and asked how I was and she told me that the surgery went well and that one of the Hemorrhoids was of large size and I decided to go for the surgery at the right time..

Dr Sathya came with his infections smile and said everything was fine...My wife was able to join me and Dr Vani told us that everything went well...After about 20 minutes I was wheeled back to the recovery room on second floor...moving from one bed to other was little difficult but the staff was very helpful...

Throughout the day, I was given some medicine through the IV. Passing urine for the first time was a bit hard but manageable... About 2pm, I was given some soup and an hour later curd rice with vegetables... We were told that we could leave by about 5pm....My wife had finished all the billing formalities.. The office staff was very helpful in giving all the required documents in soft copy so I could file for reimbursement.. The nurse showed me how to use the Sitz bath...We left about 5:30pm after a glass of Water melon juice... I was able to sit in the car without any difficulties. ***** ** ************* * *** ** ******* ***** *** * ** ****** ****** ******** ** ********* ***** ***** ** *** ***** ********* ***** ** * **** ** *** **** ****** *** **** *** **** ********* ** ******* ****** ********* **** ******* *** * *** **** ***** ** **** *** ** *** ****** **** ******* *** ***** ***** ********* ** *** ***** **** ** *** **** ********* ** ***** ****** *** *** ****** ***** ** ************** ********** *** *** ***** piles was common and Surgeons kept improving on the actual surgery itself but the recovery was the harder part.. Many would get infections and without modern medicines recovery was difficult... Somehow this part remained in my mind... Now in 2024, with so much advancement in medicine, recovery from Surgery is extremely smooth.

Dr Durga called me the next day and the day after to check if everything was okay.. Also the doctor from Apollo hospital called to check if everything was okay

The nurse had explained on the medications to be taken for the next 7 days...

After a week there was a review with Dr Vani who after examining told that the wound was healing well.

I want to thank Dr Vani, Dr Durga, Dr Sathya, the staff of Apollo spectra for the wonderful help when I went through the most difficult day of my life.. Thier attention to individual patients and the dedication to thier profession is par excellence.

I recently started having intense pain and had been searching for some place to seek medical attention, came across Mira health care and Dr Vani Vijay there.read about them and decided to book an appointment with them. I was not disappointed at all and now i think that I was fortunate to have found the clinic.

Indeed I was blown away by the exceptional care and attention I received from Dr. Vani Vijay and her staff at the clinic. From the moment I walked through the door, I felt like I was in good hands.

Very well set drills,staff very attentive and clued up.The clinic is modern, well-equipped, and has a welcoming atmosphere that immediately put me at ease.The staff and assisting doctors also were thorough professional and worked with military precision.they asked me to come at a particular time ,and after taking my details inmetbthe doctor,there was no unnecessary waiting.was happy with this.

Dr. Vijay is an incredibly skilled and knowledgeable physician who took the time to listen to my concerns and answer all of my questions thoroughly. She has a warm and friendly manner that made me feel comfortable discussing even the most personal health issues. I never felt rushed or dismissed, and I left the appointment feeling confident in the care I received.

What sets Mira Health Care apart is their commitment to patient care and convenience. From the easy appointment process to the flexibility in scheduling and the valuable information and advice to patients available on their website,and the clinic waiting room.The clinic truly goes above and beyond to support their patients,as well as contributes to public welfare n social responsibility.

I also appreciated the convenience of having all the necessary medicines available right there at the clinic,the manner in which the printout of the medicine with timings and When a patient should have it was very ingenious,as well as unique,n seldom seen at other clinics. It saved me a lot of time and hassle in having to go to a pharmacy after my appointment.Also the packing of medicine in the printed bags added a touch of class n also shows an empathy n concern for patient and good drills in patient care n satisfaction

Overall, Iam personally impressed and feeI, I made the right decision to go here.

highly recommend Mira Health Care and Dr. Vani Vijay to anyone in need of top-quality medical care. Their professionalism, expertise, and compassionate approach to patient care are truly second to none.

I would rate this Doctor very highly and recommend to everyone who is suffering from the problems she can assist with. Doctor Vani Vijay has a very likeable and friendly approach to treating patients, she asked me a lot of questions at the initial consultation about my work, lifestyle which I found very interesting and only after learning about them did she ask me what was that I had come to her to get treated for. Like the saying goes diagnosis is the most important part to any treatment, Doctor Vani Vijay did give all the importance to diagnosis and her treatment was really good. Kudos to the doctor to have embedded her qualities to her nursing staff as well. She will not meet your expectations but in fact exceed them.Thanks to the Doctor for her great work.

I’d an opportunity to consult Dr Vani Vijay for my medical condition. She had listened to me patiently and first instilled lot of confidence on the face of it. I was examined to nail down the cause for my medical condition very gently and was very comfortable in the way I was treated. She inherently have an immaculate patient management skills. Less than 15 minutes she had proved that my decision to meet her was apposite. I feel privileged to share my comments and for the benefit of others who are seeking similar support, ******* ** ****** ******* **********. Clinic ambience was very conducive and paramedics were also very cordial to my surprise. ******* *** ** *** **** ******* * **** ****** ** ******* ********** ** *** **** ** ****** Thanks for reading my comments and feeling happy to be able to help others by introducing this excellent doctor to others.

Meticulous planning and thorough approach to treatment plan. MIRA has also a well disciplined team, which took me and family though a seamless, trouble free, surgery process, which was done at Apollo Spectra, by Dr Vani Vijay. I was finicky about the choice of a doctor to attend to my illness and here I am with MIRA health, since the interface with the Dr Vani Vijay, instilled a great amount of confidence and a feeling of being in safe hands. Dr Sathya, the Anaesthetist attached to the surgery team lead my Dr Vani Vijay, is also a very inspiring spirit and took away all fear of the knife, during pre operative procedures at the table. My disease, as I am told, is quite complex, yet the doctor could perform better than what was planned, just because of Dr. Vani Vijay’s, mettle and professionalism. Great feeling of relief and gratitude.

My mother was totally satisfied with the approach,examination and explanation given by Dr.Vani. Dr.Vani is truly great in her approach to patients. We loved the humanitarian aspect and the way she treated the patient. She patiently listened to all our health related issues and history. There was no hurry or rush of any sort while she was attending us. She was very communicative and it gave us an at-home feeling . I strongly recommend Dr.Vani. Such a great Lady ,with a great smile (behind her mask tough ) and a wonderful service. The place is perfectly adhering to the Covid-19 prevention norms and is certainly safe for people to visit for any health related issues.

I had a small lump under my breast and was worried. I was searching for a lady doctor near Anna Nagar and could not find one. Due to Covid, many are not practising. I googled and found Dr. Vani Vijay. I was afraid about my condition since pain was also there. Just by seeing the external lump, she told there is nothing to worry. I am relieved. Thank you doctor

Actually it was not me ,my wife had been treated by the doctor. As she was polite with patient and clearly explained the problem which my wife was facing since 3 years..moreover we don't know the language but we got through it,and after one month consulting we gone for surgery and it was successful. and now my wife is recovering out of it ...thanks to the doctor ..

Doctor is so friendly, enquired about family details. Listened patiently about the health history of the patient. Given counselling for stress relief of the patient to overcome the issue. Explained about the root cause of the problem and prescribed medicines for speedy recovery. Doctor is well caring about the patient in pleased manner.

Doctor recommended action in the best interest of the patient. High standard of professionalism and ethics was obvious at every stage of the consultation process - from booking appointment, follow -up, giving directions about the location of Mira Healthcare Centre. Ambience of the Centre was excellent. Efficiency of reception staff was commendable. Waiting time was two hours twice the forewarned one hour. Price to pay for the Doctor's and the Centre's popularity!